Privacy policy
Vensaro operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Vensaro is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including payment card details, transaction information, and payment confirmation details.
- Account information including your username, password, and preferences.
- Transaction information including items viewed, added to cart, purchased, returned, or exchanged.
- Communications with us including customer support inquiries and messages you send to us.
- Device information including IP address, browser type, and network connection details.
- Usage information including how you interact with our website and Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you (when you place an order, contact us, or create an account)
- Automatically through your use of our website (cookies and similar technologies)
- From service providers assisting with payments, analytics, shipping, and fulfillment
- From business partners or other third parties
How We Use Your Personal Information
We use your personal information for the following purposes:
Provide, operate, and improve Services
To process orders, arrange shipping, manage accounts, handle returns and exchanges, and improve user experience.
Marketing and advertising
To send promotional messages and show relevant ads based on your activity (where permitted by law).
Security and fraud prevention
To protect our store, detect suspicious activity, and ensure secure transactions.
Customer support
To respond to your inquiries and provide assistance.
Legal compliance
To comply with applicable laws and enforce our policies.
How We Disclose Personal Information
We may disclose your personal information to:
- Shopify and service providers (payment processors, logistics, analytics, customer support)
- Marketing and advertising partners
- Affiliates or business partners within our company group
- Legal authorities when required by law
- Third parties in connection with business transactions such as mergers or restructuring
Relationship with Shopify
The Services are hosted by Shopify, which processes personal information to provide and improve the platform. Your information may be shared with Shopify and third parties in other countries. Shopify may also use your data to enhance platform performance and security.
To learn more, you can review Shopify’s privacy policy at: https://privacy.shopify.com/en
Third-Party Websites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
Children's Data
Our Services are not intended for children under the age of majority in your jurisdiction, and we do not knowingly collect personal information from children.
Security and Retention
We take reasonable measures to protect your personal information, but no system is 100% secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal and operational requirements.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access your personal data
- Request deletion of your data
- Request correction of inaccurate data
- Request a copy of your data
- Opt out of marketing communications
- Restrict or object to certain data processing activities
You can exercise these rights by contacting us.
Communications
We may send you service-related or promotional emails. You can opt out of marketing emails at any time using the unsubscribe link in our messages.
International Transfers
Your personal information may be transferred and processed in countries outside your residence, including where Shopify or service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions or wish to exercise your rights, please contact us at:
Email: TaiEmile5521@outlook.com