Shipping policy
Last updated: April 28, 2026
Vensaro is committed to providing a smooth and reliable shipping experience. Please review the information below to understand how your order will be handled.
Order Processing Time
All orders are processed within 2–3 business days after payment is confirmed.
Please note:
- Orders are not processed or shipped on weekends or public holidays
- Orders placed during weekends or holidays will be processed on the next business day
Once your order has been shipped, you may receive a confirmation notification.
Shipping Time
After dispatch, the estimated delivery time is:
- 30–45 business days
Delivery times may vary depending on your location and external logistics conditions. While we aim to deliver within the estimated timeframe, delays may occasionally occur.
Shipping Fees
We offer clear and straightforward shipping terms:
- Orders over $40 USD qualify for free standard shipping
- Orders below this amount will incur a standard shipping fee at checkout
- Large or heavy items are not eligible for free shipping and will be charged separately based on weight and destination
All applicable shipping fees will be displayed at checkout before completing your purchase.
Order Tracking
Tracking information (if available) will be provided once your order has been shipped, allowing you to monitor your shipment.
Lost or Delayed Packages
If your order has not arrived within the expected timeframe or appears to be lost, please contact us. We will assist you in investigating the issue and help resolve it as quickly as possible.
Incorrect Shipping Information
Please ensure your shipping address is accurate when placing your order. Vensaro is not responsible for orders shipped to incorrect addresses provided by customers. If you notice any errors, please contact us promptly.
Contact Us
If you have any questions regarding shipping or your order, feel free to reach out:
Email: TaiEmile5521@outlook.com